Returns & Exchanges
At Acure, we want you to love your skin and hair care routine, which is why we offer a 30-day return window for products that don't meet your expectations. If you are not completely satisfied with your purchase, we are here to help you find a better match or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Products
Securely place the items in their original packaging, ensuring all lids are tightened to prevent leakage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing